Social Listener
We offer your business a complete Social Listening, Web Streaming and Complaint Handling solution, to help your brand get ahead of competition and find useful insights
Our Social Listener Services
Rapid solutions to the most complex business challenges with cooperative process-driven.


Audience Insights
Audience Insights

Keep track of your Social Media Platforms & Web Pages in order to be ready with immediate actions. We are helping you to discover:

  • Audience Demographics
  • Audience Engagement (Posts/Comments/Shares/Reactions)
  • Audience Reach
  • Fans & Followers
  • Private Messages
Data Streaming & Social Listening
Data Streaming & Social Listening

Our streaming and listening tools will help you retrieve and ingest data feed from Social Media platforms and HTML Web Pages data sources into Hadoop data storage. It’s about extracting key insights from social conversations that you can apply to your overall strategy.

Big Data Storage
Big Data Storage

Our storage infrastructure is designed specifically to store, manage and retrieve big data. It enables ease of access, usage and processing by applications and services working on big data.

Verification, Validation & Cleansing
Verification, Validation & Cleansing

Our advanced Data Validation and Cleansing tools prove Data Validation, Consolidation, Cleansing and Accumulation using the streaming to avoid any data redundancy and inconsistency under Hadoop Platform.

Data Analysis
Data Analysis

Data Analysis enables raw big data to be systematically discovered so that business analysts & Data Scientists are empowered to turn data sets into trusted information on a self-service basis. This analysis help you take accurate decisions or corrective actions and anticipate what your next move will be.

Machine Learning, Prediction & Sentiment Analysis
Machine Learning, Prediction & Sentiment Analysis

Our machine learning Algorithms are used to assess the attitude of your target audience. Our Data Mining experts conduct advanced text processing and text weighing techniques using the most advance technologies in the market which enables providing highly accurate sentiment analysis.

Artificial Intelligence
Artificial Intelligence

Our AI makes finding brand mentions more accurate. AI allows computers to understand the context of social media users’ posts. AI can extract topics such as people, places, brands and products that are being referred to within posts.

Real-time Auto Response & Auto Hide
Real-time Auto Response & Auto Hide

Our Automation tools will allow you to respond to your audience comments, inquiries, questions and even private messages in near real time. It also helps you to mitigate negative brand reputation by automatically hiding extremely negative comments.

Data Masking & Monitoring Security
Data Masking & Monitoring Security

Data Masking secures and encrypts confidential & sensitive business columns retrieved from Social Media platforms and HTML Web Pages. Locate, analyze, and remediate the risk of your sensitive data and monitor data access and movement for suspicious activity.

Data Visualization Dashboards and stories
Data Visualization Dashboards and stories

Self-services dashboards enabling to view insights through the most advanced visualization tools in the market. These dashboards will ease the process of monitoring your overall brand health, activity and enable you to keep track of audience in the form of KPIs & Stories by developing different charts & worksheets.

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